- Home
- FAQ
FAQ's
FAQ's
Client Questions
Find quick answers to common questions about our freight services, capabilities, and how working with DFS as your trusted freight broker can keep your shipments moving smoothly and efficiently.
We typically respond to quote requests and inquiries within the same business day, and often within just a few hours.
Yes. We specialize in urgent and time-critical freight, with 24/7 dispatch support to get your shipment moving quickly.
Yes. DFS offers cross-border freight solutions for Canada and Mexico, as well as international air and ocean freight services.
We manage everything from small LTL shipments to oversized and specialized heavy hauls, including hazmat, refrigerated, intermodal, and more.
Absolutely. DFS provides real-time tracking and updates for your freight so you always know where your shipment is.
A freight broker acts as the middleman between shippers and carriers, coordinating the transportation of goods. We match your shipment with the right carrier, manage the paperwork, and ensure everything moves efficiently from pickup to delivery.
Not necessarily. Because brokers work with multiple carriers and negotiate rates daily, we can often secure lower costs than booking directly, while also saving you time and reducing the risk of costly shipping mistakes.
We only work with vetted, insured, and reliable carriers. Selection is based on factors such as equipment type, route efficiency, safety record, and on-time performance history.
Yes. At DFS, we manage everything from hazardous materials to oversized equipment, refrigerated loads, and international freight, ensuring compliance and safe transport.
Simply request a quote through our website or call our team. We’ll review your shipment details, present the best options, and handle the logistics from there.
Contact Us
Giving You Full Control to Complete Your Shipping Needs
and freight agents the way you need it